Use the address when performing the "Test Connection" feature. There are two workarounds for this situation: In order to receive the error above, typically the following conditions would need to be true:ġ.) In the ODME Connection Settings, the "Admin User Name" has been entered as After clicking "Test Connection", the Mailbox address is entered in as using a primary SMTP domain.ģ.) The primary SMTP domain has been registered in Office 365, however, the required CNAME record for "autodiscover" has not yet been created. Depending on which stages have been completed, this may change how accounts need to be entered into the ODME Connection Settings. There are various stages that need to be completed to register primary SMTP domains in Office 365.
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